Outsourcing FAQ

Q) What is Staff Augmentation?

Staff augmentation is a strategy for hiring dedicated professionals for your project requirements, without having to add them to your permanent list of employees. According to your needs, you can hire experienced personnel from us, who will be dedicated to your company, but only for the period of your project completion.

Q) What if I face problems with the work of developer(s)?

Our professionals are highly experienced and are trained to satisfactorily perform your job. We try our best to ensure you a trouble free experience and also allow direct communication between the developer and client for a more transparent exchange of idea. However, should you face any problem, you can contact us and we will make sure that the developer is replaced at the earliest.

Q) Will you be signing a non-disclosure agreement?

Well, of course. Whatever our developer creates for your company, we consider as the sole intellectual property of your company and we shall ensure total confidentiality.

Q) What is the process and different modes of payment you have?

Our payment should be 100% in advance and to be paid at the beginning of the month. We accept payment through credit cards, debit cards, Pay Pal and Bank Wire transfers.

Q) How to ensure the security of my code?

Our developers are equipped with firewall, passwords and encryption protection to ensure you a safe and secure environment, with the guarantee against any unauthorized access to any of your sensitive data or business secrets.

Q) Do I pay during my developers' holiday or when they call in sick?

Absolutely not. You only pay for the actual work-time put in by your developer. If the developer misses work beyond the stipulated holidays as per our calendar, your payment will be adjusted with the next month's payments.

Q) Where do my developers work from?

All our developers have their own fully retrofitted work-stations and will work on your projects from our premises.

Q) How can I be sure of the quality of the personnel I am hiring?

Before hiring the developers, you can personally interview them so that you are satisfied with their competence for the job.

Q) What would be the extent and method of my interaction with the developers?

We prefer direct communication between you and the developers, to ensure clarity of commands. You can contact your developer by email, messengers or by phone.

Q) What about the rights to the intellectual property developed by the hired personnel?

After the completion of the project, we transfer all the rights to the intellectual properties developed by our developer to you.

Q) Why should I avail your service?

If you are looking to meet your project deadlines, you need to boost your staffing and what better way to do that then staff augmentation, where you can hire our developers to work dedicatedly for your company, without actually adding on to the permanent work force. This service is extremely useful to start ups or even established web designing and software companies which strive to meet their deadlines to satisfy their clients.

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What Clients Say
Amanda Wade

Over the past year we have done a lot of work with IT Chimes. With each new project our relationship deepens and now, in many ways, they have become part of the Softworks Marketing Team. They understand the direction that we want to go and work with us to get where we need to be. If there's a deadline to meet we can rely on the team at IT Chimes to join us in ensuring that we deliver!

Software Development Cycle